Privacy Policy

This Privacy Policy informs you about the collection, processing, and use of your personal data when using our platform.

1. Data Collection

We collect various types of personal data to provide you with our services:

  • Registration Data: Name, email address, phone number, address
  • Profile Information: Profession, qualifications, experience, ratings
  • Usage Data: IP address, browser type, access times, visited pages
  • Communication Data: Messages, inquiries, support tickets
  • Order Data: Project descriptions, quotes, reviews

2. Data Usage

Your data is used for the following purposes:

  • Providing and improving our platform
  • Matching customers with service providers
  • Communication with you
  • Quality assurance and rating system
  • Legal obligations
  • Marketing and advertising (with your consent)

3. Data Storage

Your data is stored for as long as necessary to fulfill the stated purposes or legal retention periods exist. Generally, data is retained for a maximum of 3 years after the end of use.

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or manipulation:

  • Encryption of data transmission (SSL/TLS)
  • Regular security updates
  • Access controls and authentication
  • Regular backups
  • Staff training

5. Your Rights

You have the following rights regarding your personal data:

  • Right of Access: You can request information about the data stored about you
  • Right of Rectification: You can request correction of incorrect data
  • Right of Erasure: You can request deletion of your data
  • Right of Restriction: You can request restriction of processing
  • Data Portability: You can receive your data in a structured format
  • Right to Object: You can object to processing

6. Cookies

We use cookies to improve the functionality of our website and optimize your user experience. You can disable cookies in your browser settings.

7. Contact

If you have questions about the processing of your personal data, you can contact us:

Email: info@myrenoviret.com

Address: Data Protection Officer, MyRenoviret GmbH

8. Changes

We reserve the right to update this Privacy Policy as needed. Changes will be published on this page.

Last updated: 1/16/2026